Exchange Online Archiving seems to be a very popular service offered by Microsoft via Office 365 and it usually is a key factor for enterprise customers and small businesses to opt for their way to Exchange Online. Enterprise customers usually use Office 365 enterprise subscription, like E3, where Exchange Online Archiving is included by default, together with the Office 365 ProPlus desktop applications. Everything is very straightforward. However, small businesses usually work with the Office 365 Business Plans that don’t include Exchange Online Archiving by default, neither the Office ProPlus desktop applications and this may cause some headaches. That’s why I aim to clarify some important aspects around Exchange Online Archiving and Outlook client limitations.
First of all, if you are using an Office 365 business subscription (essentials, business, business premium), this doesn’t include Exchange Online Archiving. However, you can purchase it as additional service for your tenant for a fee around 3$/month/user. Still, there is another very BIG aspect you should take into consideration: Exchange Online Archiving is supported only with Office 365 ProPlus! With the Office 365 business plans you get the Office 365 Business desktop applications, and Exchange Online Archiving will not work with Outlook! Continue reading