Many partners ask if it is possible to change SharePoint Online URLs to reflect a friendlier name which would be easier to memorize. Of course there are a lot of other scenarios where a change of the SharePoint Online URLs would be necessary, like company acquisitions or mergers. In a SharePoint Server environment this would be possible, even if also there this is not really easy and there are a lot of things to take into considerations when doing this.
Unfortunately it is not possible to change SharePoint Online URLs. There are a lot of technical reasons in the background and I would like to briefly explain them. First of all, we have to take into considerations that in a cloud environment we have a multi-tenant setup. Multi-tenancy means basically that resources are physically shared between customers, but separated on a logical level. Continue reading